Resources for Community Success

A better member experience starts with personalization—one area in which artificial intelligence shines.

Just a few years ago, artificial intelligence (AI) seemed cold and distant, reserved for Silicon Valley tech startups, if not sci-fi thrillers. But that’s no longer the case. AI is very much here and now, applicable across industries and in everyday circumstances.

The environment we’re working in today is complex and constantly changing. We’re faced with an accelerating need for digital transformation. We’re trying to keep pace with evolving member and consumer expectations. We’re uncovering what the new “world of work” looks like.