Resources for Community Success

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Member Experience

State of Member Experience: Executive Perspectives

Members are seeking places to connect with their peers and doing so on platforms like Twitter and LinkedIn. But those public platforms aren’t necessarily fit for asking questions, having respectful dialog, and engaging in social learning. Your professional associations is uniquely equipped to build community that fosters safer and more meaningful connections.  

“If you can drive people to your community, that’s where the magic happens,” said Terri. “Most of our members are looking to learn from each other, so we’ve built a community where social learning is at the core.”

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Member Experience: Big Challenges and Bright Ideas

Forj convened an exclusive Member Experience Think Tank at the ASAE Marketing, Membership & Communications Conference. During the roundtable session, leaders came together to explore:

  • Current MX trends driven by evolving member expectations
  • How MX influences their marketing, communications, and membership strategies
  • The barriers they commonly encounter when it comes to evolving MX
  • Innovative ideas that have helped them drive an MX mindset association-wide

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