
Return on Community: How Engagement and MX Spur Revenue Growth
Leverage innovation, create everyday value, and use advanced analytics to drive action.
In 2020, 15 percent of professionals said their organization had a dedicated community department, according to Community Leaders magazine. By 2021, that figure jumped to 22 percent, with 35 percent of respondents reporting that their organization had at least one full-time position dedicated to community operations.