Resources for Community Success

Member Experience: Big Challenges and Bright Ideas

Forj convened an exclusive Member Experience Think Tank at the ASAE Marketing, Membership & Communications Conference. During the roundtable session, leaders came together to explore:

  • Current MX trends driven by evolving member expectations
  • How MX influences their marketing, communications, and membership strategies
  • The barriers they commonly encounter when it comes to evolving MX
  • Innovative ideas that have helped them drive an MX mindset association-wide

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Return on Community: How Engagement and MX Spur Revenue Growth

Leverage innovation, create everyday value, and use advanced analytics to drive action.

In 2020, 15 percent of professionals said their organization had a dedicated community department, according to Community Leaders magazine. By 2021, that figure jumped to 22 percent, with 35 percent of respondents reporting that their organization had at least one full-time position dedicated to community operations.

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Enabling Community Success: What Social Learning Theory Can Teach Us

Flex your imagination and design your community around the value of human connection.

Since medieval times, communities have banded together to enhance mutual strengths and slay their respective dragons. In the European Middle Ages, towns developed around trade routes and castles, and townspeople formed communes—or defense alliances—to protect their people, liberties, and commodities.

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