The State of Association Member Experience
Access insights and expert analysis on the topics that are shaping member experience.
Forj surveyed over 1,000 association members to develop a comprehensive understanding of member experience, engagement and satisfaction trends in order to provide you with actionable intelligence and insights.
Acquisition and Retention
Proactively understanding member experience and modern expectations is essential.
Community and Learning
Professionals join associations and renew their membership for community and learning offerings.
Lasting Member Engagement
Optimizing opportunities to connect and learn accelerates growth and builds lasting bonds.
Simplified Technology
Delivering optimal value requires reducing frustrations and delivering a dynamic experience.
Member Experience
Members spend more with your association when you are easy to do business with.
Non-Dues Revenue Growth
Focus on member experience to capture revenue from high-value experiences and content.
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